OPINION | ChatGPT: Is AI a threat to human jobs?
Artificial intelligence (AI) is taking the world by storm, more so in the technology sector. Quizzing some technical professionals on Wednesday, as to whether there is a danger of AI taking away human jobs in future, Khmer Times was able to gain insights into what the future has in store for the world.
“AI is not a threat to human jobs, but rather a partner that enhances human capabilities, very similar to computers, robots or machines,” said Paramdeep Singh, Regional Head, Asia Pacific, iGCB, Intellect Design Arena.
Memento Maxima Digital MarketingTaing Nguoly, Techo Executive Director said, “The answer is both yes and no. Like past technological revolutions, certain jobs will inevitably become obsolete, and some will be displaced.”
Highly repetitive and less safety-sensitive roles, such as accounting, content writing, customer service and graphic design, are likely to be replaced by generative AI technologies, including large language models (LLMs), speech recognition and synthesis, and image generation, he said.
“Workers won’t soon be replaced by AI. According to an IBM analysis, those who use AI will replace those who don’t. Over the course of the next three years, the introduction of AI and automation will require 40 per cent of the workforce to upgrade their abilities,” said Kishore Kumar Muniswamy, Head of IT Department, Chief (Cambodia) Commercial Bank Plc. He added that around 300 million jobs, or 18 percent of all jobs worldwide, could be automated. The worldwide corporate software, healthcare, and financial services industries are all projected to be significantly impacted by improvements in AI.
AI’s march across industries is undeniable, and its impact on the job market will be equally significant, said Niraj Gupta, Director, Macro Computing Solutions Co. Ltd. “Some jobs, particularly those involving routine tasks like data entry or assembly line work, are likely to be automated, potentially leading to job losses. This is a concern, especially for those whose skills may not readily translate to the new jobs AI will create.”
Generative AI, an emerging field of AI has huge potential in areas like customer service chatbot, supporting wealth advisors and relationship managers and in underwriting and lending, said Singh. Humans can use the outputs of AI to perform more creative and strategic tasks, such as designing and simulating product launches and running design experiments, advice on product information and best features, or improving customer relationships through timely offers.
According to Kishore, AI will displace certain human occupations, but it will also bring about the creation of new ones. As AI technologies advance, new industries and business models may emerge, leading to the creation of jobs that we can’t fully predict at this moment. Although it’s possible that parts of your job duties could be replaced by AI, it’s crucial to realise that AI does not always take the place of human workers.
AI’s influence isn’t solely about replacing humans. It’s also a powerful tool for boosting innovation and efficiency. This will give rise to entirely new industries and job opportunities in fields like AI development, maintenance and ethical oversight, added Gupta.
EDITOR IN CHIEF
Memento Maxima Digital Marketing
@[email protected]
SPACE RESERVE FOR ADVERTISTMENT
