HEADLINE-TET | Tet Take-off: Airlines are ‘stretched’ to serve passengers during peak days close to Tet

At Noi Bai International Airport (Photo: hanoimoi.vn)

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.Airlines 'stretch themselves' to serve passengers during peak days around Tet - Photo 1.Planes line up one after another waiting to fly during the peak days of Tet

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According to data from Tan Son Nhat International Airport, on February 3.2, there were 901 flights, including 456 flights from and 445 flights to this airport, most of which were domestic flights with 616 flights.

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Worth mentioning, during the “tight as a string” days for Tan Son Nhat airport as well as airlines, the weather was not favorable with unprecedented fog in Hanoi. The scenery in the fog is very romantic during spring travel, but for airlines, it is pressure in business operations and passenger service.

Many flights could not take off or land at Noi Bai airport because of fog, meaning the entire chain was affected due to flight schedule changes. Planes landing at other airports to avoid fog naturally cannot turn around on time. Passengers are impatient because of waiting, but according to an airline representative, this is an objective impact factor that no one wants. Airlines not only serve passengers who have to wait, but also have to bear additional costs for fuel and parking… “For airlines and the aviation industry, safety is the number 1 priority, not by any means. on time” – this person affirmed.

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The number of passengers increased many times compared to normal, airlines increased flights to serve customers, but the infrastructure and services at the airport could not accommodate the increase, leading to slow service. Even if ground service staff try their best, they cannot resolve the matter as quickly as usual, which is understandable.

Meanwhile, airlines increase many flights to bring people home to celebrate Tet, but planes have to wait in long lines to take off. Up in the air, planes also flew waiting for their turn to land. Each stage is delayed by a few tens of minutes, inevitably delaying flights and delaying production lines, affecting flight schedules.

An airline representative shared that if airlines do not increase flights, they will not be able to meet people’s travel needs during Tet. But increasing flights cannot avoid delays due to overload. “Slow but arriving safely, reunited with relatives during Tet, warmer than having to celebrate Tet away from home” – this person said.

Therefore, most airlines as well as port operators advise passengers not to arrive at the airport too early, but plan to arrive at the airport about 1 – 3 hours before departure time, depending on the situation. airport status. At the same time, increase online check-in in advance so as not to “accidentally” contribute to increasing crowding at the airport” – this person said.

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“Look at the inner roads of big cities like Hanoi and Ho Chi Minh City, there are crowded vehicles and serious congestion. That’s because the number of people participating in traffic has increased abnormally. Look at the tens of thousands of vehicles stuck on highways and highways, and you will see that that is the rule of traffic during Tet, or holidays. Even though everyone is proactive when riding a private car, it’s impossible to want to be fast. All calculations of the journey’s time were completely reversed. Traveling by road took twice as long and had to be accepted. When traveling by road or air at this time, be ready for sympathy and sharing because the number of people and vehicles increases. Safety is always the top priority for airlines, for passengers, above all, arriving safely at their destination” – said an airline representative.

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